A passenger consumer rights body in a first of its kind has registered a complaint at the ministry of civil aviation questioning fares availability as was advertised by low-cost carrier, SpiceJet. The “Red Hot Spicy” Airlines had announced five-day sale one-way, base fare of Rs 444 for its Jammu-Srinagar, Ahmedabad-Mumbai, Mumbai-Goa, Delhi-Dehradun and Delhi-Amritsar routes as reported by The Times of India.
“Fares would vary from sector to sector, depending on the travel distance and flight schedules, and timings are subject to regulatory approvals and changes,” SpiceJet said, maintaining that the seats would be only available on a first-come, first-serve basis. Complaints were registered soon on the same offer, as many visited the airline’s website. “We started getting complaints from 10.20am, stating that no such fare was available even for a short distance of less than 500km,” said Sudhakara Reddy, president, Air Passengers’ Association of India (APAI). Joe Young Jersey